Returns & Exchanges
At Starlight Knitting Society, we want you to love your handmade-style apparel and premium yarns. If you are not completely satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package with Care
Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, sellable condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.