Returns & Exchanges

At Starlight Knitting Society, we want you to love your handmade-style apparel and premium yarns. If you are not completely satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Package with Care

    Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, sellable condition.

  • 3.
    Print and Attach Label

    Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your package.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.